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Request for Tender: Process and Systems Improvement (PSI) Project

The Australian Medical Council (AMC) invites suitably qualified service providers to respond to a Request for Tender (RFT) to support the AMC in delivering its Process and Systems Improvement (PSI) Project.

The PSI Project aims to build long-term capability in systems and processes to ensure ongoing operational excellence of AMC’s Accreditation and Assessment functions by mapping current state processes and co-designing future-state workflows ahead of future IT systems improvement and integration. This transformation initiative is a key strategic priority to enhance service quality, data utilisation, stakeholder experience, and organisational agility.

Through this RFT process the AMC seeks to engage a vendor to deliver services aligned with the PSI Project objectives of Stage 1 (Process Mapping) and Stage 2 (Process Redesign).

Australian Operational Presence Requirement

Tenderers must demonstrate a strong operational presence in Australia, must be a registered Australian business entity with an Australian Business Number (ABN), and must have the capacity to deliver services locally. Organisations without a demonstrable Australian base will not be considered.

Note: This RFT relates to work to be delivered under a staged contract for Stage 1 and Stage 2 of the PSI Project only. AMC reserves the right to conduct a separate procurement process for any subsequent stage/s of the PSI Project, or to negotiate with the successful vendor.

RFT Posting Date

Thursday, 15 May 2025

RFT Registration Deadline

5.00pm AEST, Friday, 20 June 2025

RFT Closing Date

11.59pm AEST, Friday, 27 June 2025

Industry Briefing Session

An online industry briefing session will be held to provide potential respondents with an overview of the PSI Project, procurement objectives, and an opportunity to ask questions.

 Date: Wednesday, 4 June 2025
Time: 12:30pm – 2:00pm (AEST)
Location: Online (Zoom link will be provided upon registration)

To attend, please register via the Zoom registration link below:

Register here for the PSI Project Industry Briefing

Registrations must be completed by 5:00pm AEST, Friday, 30 May 2025.
A Zoom link will be sent to all registered participants ahead of the session.

RFT Documentation

The RFT pack consists of the following documents:

Registration and Access to Additional Information

After reviewing the RFT documents (Part A, Part B, and Part C) linked above, interested Applicants must formally register their intent to participate in the tender process by completing the online registration form available at the following link:

Tender Registration and SharePoint Access form

Or scan QR

Registrations must be submitted no later than 5:00 PM AEST, Friday 20 June 2025.

Upon receipt of a completed registration form and confirmation of acceptance of the deed poll terms, the Applicant will be granted access to a secure SharePoint folder containing additional supporting documentation relevant to this tender.

Please note that late registrations may not be accommodated. It is the sole responsibility of each Applicant to ensure timely registration in order to allow adequate time to review supporting materials and prepare a complete and compliant tender submission.

Questions and Answers (Q&A)

Prospective tenderers may submit written questions or requests for clarification regarding the RFT documentation or process.

  • All questions must be submitted via email to psi@amc.org.au
  • Please include “PSI Project – RFT Question” in the subject line
  • The final date for submitting questions is 5:00pm (AEST), Friday, 20 June 2025

A Q&A form containing de-identified information is also now available. Updates may be made prior to the RFT close date.

For further information, please access the latest Q&A form via the link below:

To support transparency and fairness, no individual responses will be provided after the close of the Q&A period.

All questions submitted in relation to this RFT will be reviewed and responded to on a weekly basis. Responses to questions received up to 5:00 PM AEST each Friday will be published the following Monday or Tuesday via Q & A document.

Lodgement Details

All responses must be submitted electronically to: psi@amc.org.au by the stated closing time and date.

Applicants are requested to read the RFT documentation carefully and submit a completed response in line with instructions. Submissions must address all selection criteria and include relevant supporting documentation.

Estimated Contract Value

$1,000,000 – $5,000,000

Respondents are expected to propose a pricing model that reflects the scale and complexity of the work outlined in the RFT documentation. The proposed budget should be realistic, well-justified, and aligned with the scope of services, deliverables, and expertise required to undertake Stage 1 (Process Mapping) and Stage 2 (Process Redesign) of the project.

Value for money, feasibility, and clarity of the pricing proposal will form part of the evaluation process. Respondents should clearly outline any cost assumptions and identify components subject to further discussion or refinement.

Procurement Policy

All procurement activities undertaken by the AMC are guided by our Procurement Policy, which ensures fairness, transparency, and best value for the organisation. Tenderers are expected to familiarise themselves with this policy and ensure their submissions align with its principles.

To view AMC Procurement Policy follow this link: AMC Procurement Policy

Additional Information

This project is managed by the AMC and is internally funded. For additional information about the AMC please follow this link to the AMC annual reports: AMC Annual reports.

Contact
For further information or queries pertaining to this RFT, please email the AMC at psi@amc.org.au