The Australian Medical Council is an organisation whose work impacts across the lands of Australia and New Zealand.
The Australian Medical Council acknowledges the Aboriginal and/or Torres Strait Islander Peoples as the original Australians and the Māori People as the tangata whenua (Indigenous) Peoples of Aotearoa (New Zealand). We recognise them as the traditional custodians of knowledge for these lands.
We pay our respects to them and to their Elders, both past, present and emerging, and we recognise their enduring connection to the lands we live and work on, and honour their ongoing connection to those lands, its waters and sky.
The AMC develops standards for medical education and training in all phases of medical education. In its processes for accreditation of programs of study, the AMC assesses education providers and their medical programs against the standards and monitors them to ensure they continue to meet the standards.
From time to time, the AMC receives complaints about programs or providers it has accredited or is assessing for accreditation.
Complaints usually fall into one or two categories:
The AMC has developed comprehensive processes for managing systemic complaints. This includes distinguishing between:
Further details on AMC’s complaints management processes in each of these situations can be found in the following process document.